Home News FTC Initiates Claims Process for Fortnite Gamers Duped into Unwanted Spending

FTC Initiates Claims Process for Fortnite Gamers Duped into Unwanted Spending

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refund process for Fortnite players

In a groundbreaking move stemming from a colossal $520 million settlement with the Federal Trade Commission (FTC), Epic Games finds itself in the hot seat, obligated to issue refunds to Fortnite enthusiasts who fell prey to inadvertent purchases on the gaming platform. A staggering $245 million has been expressly set aside for this purpose, aimed at rectifying the plight of those players who found themselves unwittingly ensnared in the web of in-game transactions. The FTC has embarked on the daunting task of notifying over 37 million individuals through email, extending a lifeline to those eligible for compensation.

This intricate process is anticipated to span a month, and the FTC has set a crucial deadline of January 17, 2024, for affected customers to file their claims. Remarkably, the FTC underscores the magnitude of this refund endeavor, hailing it as one of the gaming industry’s most substantial reimbursements to date.

The FTC’s allegations against Epic Games hark back to a time when it accused the gaming juggernaut of employing deceptive stratagems to lure Fortnite players into unintended spending within the game’s virtual universe. Unveiled in a complaint by the FTC in December of the previous year, the agency contended that the gaming giant facilitated an environment where underage players could incur charges “sans parental consent.” Furthermore, Epic Games purportedly resorted to drastic measures by locking the accounts of consumers who dared to dispute these unauthorized transactions. In light of these transgressions, Epic Games found itself slapped with a double whammy, being mandated to disburse $275 million alongside the consumer restitution, as a punitive measure for its violation of the Children’s Online Privacy Protection Act (COPPA).

Frequently Asked Questions (FAQs) about refund process for Fortnite players

What is the FTC settlement regarding Fortnite and Epic Games?

The FTC settlement involving Fortnite and Epic Games is a legal agreement that compels Epic Games to provide refunds to players who were allegedly tricked into making unintended purchases within the Fortnite platform. This settlement comes as part of a larger $520 million settlement with the Federal Trade Commission.

How much money has been allocated for player refunds?

A total of $245 million has been specifically earmarked to facilitate refunds for affected Fortnite players as part of the settlement.

How will eligible players be notified about the refund process?

The Federal Trade Commission (FTC) has initiated the notification process through email. They are reaching out to more than 37 million individuals who may be eligible for compensation.

Is there a deadline for players to file their refund claims?

Yes, there is a deadline. Players who believe they were impacted by unintended in-game purchases in Fortnite will have until January 17, 2024, to submit their claims for a refund.

Why is this refund process significant?

This refund process is considered one of the largest reimbursements in a gaming-related case to date, highlighting the magnitude of the issue and the FTC’s commitment to protecting consumer rights in the gaming industry.

What were the allegations against Epic Games that led to this settlement?

The FTC alleged that Epic Games employed deceptive tactics to encourage Fortnite players, including underage individuals, to make unintended in-game purchases. Additionally, the company was accused of locking the accounts of consumers who disputed unauthorized charges. These actions led to a violation of the Children’s Online Privacy Protection Act (COPPA).

What are the consequences for Epic Games as a result of this settlement?

In addition to the refund process, Epic Games was ordered to pay a substantial $275 million as a penalty for its violation of COPPA, adding to the overall cost of the settlement.

When did the FTC first announce these allegations against Epic Games?

The FTC initially announced these allegations against Epic Games in December of the preceding year, marking the beginning of the legal proceedings that culminated in this settlement.

More about refund process for Fortnite players

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TechNerd96 September 20, 2023 - 3:00 am

COPA or COPPA? Confusing. Anyway, this affects gamers, pay attention peeps!

DeadlineWatcher September 20, 2023 - 9:36 am

Don’t forget peeps, Jan 17, 2024, get that refund! ⏰


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