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Samsung brings its self-repair program to the UK

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Samsung’s self-repair program has made its way to the United Kingdom and several other European countries, following its successful launch in the United States last year. The program offers users access to the necessary tools and components for repairing supported devices, such as the Galaxy S20, S21, and S22 smartphones, as well as the Galaxy Book Pro regular and Galaxy Book Pro 360 laptops.

Samsung’s President and Head of Mobile eXperience, TM Roh, stated, “Samsung is dedicated to extending the lifespan of our devices, encouraging users to enjoy the optimized performance of their Galaxy device for as long as possible. We are committed to expanding access to our Self-Repair program worldwide and enhancing the repairability of our products.”

The self-repair program will be available not only in the UK but also in Belgium, France, Italy, the Netherlands, Poland, Spain, and Sweden. While Samsung partnered with iFixit for the US market, the sales and distribution of repair kits in Europe will be handled by parts distributors ASWO and 2Service. The program is already operational in certain European regions and will expand to other areas, including the UK, by the end of June.

Owners of the Galaxy S20, S21, and S22 series will have the option to replace various components of their smartphones, such as the screen, back glass, and charging ports. For Galaxy Book Pro owners, seven parts will be available, including the case front, case rear, display, battery, touchpad, power key with fingerprint reader, and rubber feet.

To assist users, Samsung provides dedicated support through instructional videos and other resources on a dedicated support page. Repair kits are priced at approximately €30 in Germany, while the specific pricing for the UK has yet to be disclosed. In Germany, for example, a Galaxy S20 charging port and back panel cost around €50, while the display is priced at €200. The cost increases for newer and high-end models, reaching €310 for the Galaxy S22 Ultra display.

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Frequently Asked Questions (FAQs) about self-repair program

What is Samsung’s self-repair program?

Samsung’s self-repair program is an initiative that allows users to access tools and parts needed to fix supported devices such as Galaxy S20, S21, and S22 smartphones, as well as Galaxy Book Pro regular and Galaxy Book Pro 360 laptops.

Where is the self-repair program available?

The self-repair program is now available in the United Kingdom (UK) and several other European countries including Belgium, France, Italy, the Netherlands, Poland, Spain, and Sweden.

What can be repaired under the self-repair program?

For the Galaxy S20, S21, and S22 series smartphones, users can replace components such as the phone screen, back glass, and charging ports. Galaxy Book Pro owners have access to parts including the case front, case rear, display, battery, touchpad, power key with fingerprint reader, and rubber feet.

How much do the repair kits cost?

The repair kits cost around €30 in Germany, but the pricing for the UK is not yet available. Prices for individual components vary, for example, the charging port and back panel for a Galaxy S20 are approximately €50, while the display costs €200. Prices increase for newer and higher-end models.

Where can I find support for the self-repair program?

Samsung provides support for the self-repair program through instructional videos and additional resources on a dedicated support page.

Are there any affiliate links or commissions involved?

Some of the stories on BuyTechBlog, which is mentioned in the text, may contain affiliate links. If a purchase is made through these links, the editorial team may earn an affiliate commission.

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3 comments

TechGeek123 June 19, 2023 - 5:11 pm

so glad samsung is doing this selfrepair program thing it means we don’t have to deal with expensive repairs or replacements anymore and can keep our galaxy devices running smoothly for longer i hope other companies follow suit too

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GadgetMaster June 20, 2023 - 2:38 am

woohoo! samsung is expanding its selfrepair program across europe including the uk now we can fix our galaxy smartphones and laptops easily and extend their life without spending a fortune i’m excited to get my hands on those repair kits

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TechEnthusiast22 June 20, 2023 - 3:09 am

samsung finally brings its selfrepair program to the uk and other european countries after launching in the us last year users will be able to access tools and parts to fix supported devices like galaxy s20 s21 and s22 smartphones along with galaxy book pro laptops this is a great initiative to encourage device longevity

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